Information Technology

To submit a Helpdesk Ticket - email:

(must be at least 16 characters including  upper and lower case and number or special symbol - remember a passphrase is better than a complex password and spaces count as special characters!)

Duo and 2-Factor Authentication at HC

Information security is important to HC.  All employees, students, emeriti and trustees will be using Duo 2-Factor Authentication when accessing our systems.  More information on enrolling in and using Duo can be found here - including how to enable offline access if you have a HC-owned laptop.

Report any internet slowdown through this form.  

Please continue to use helpdesk tickets to report outages or equipment issues.